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2030 to strive for strategic digital transformation goals which State budget and to social investment capital; (ii) sectors/
are digital Government, digital society, and digital economy. industries that have great and positive impacts on social life
The COVID-19 pandemic, on the other hand, has accelerated such as education, healthcare, agricultural extension, online
this process because people, businesses and governments at vocational training activities.
all levels have switched from face-to-face to online works To facilitate digital transformation in effective tax
to ensure the principles of social distancing and pandemic management, technology platforms need to be invested
prevention and control. From the transformation of forms, in. The technology platforms include a hard information
individuals, organizations, and state agencies have also infrastructure system such as servers, building and regular
converted to a more appropriate mode of operation in the updates of big data that integrates taxpayers' information. In
context of digital transformation. the future, when the conditions for hard infrastructure are
Along with the trend of digital transformation, met, it is necessary to boldly invest in soft infrastructure such
tax management also has breakthrough changes. Tax as a central processing and analysis system as the third tax
administration in Viet Nam has completely transformed management model recommended by the OECD. In addition,
from a manual and simple to a digitized model, applying the tax authorities in particular and the Ministry of Finance in
management and analysis technology, and moving towards a general need to have effective collaborations with relevant
model of complete digital transformation in tax administration stakeholders such as commercial banks, police, the State Bank
with the focus on taxpayers, artificial intelligence and of Viet Nam, and local authorities at all levels in collecting
technologies in tax data analysis and management. The and integrating taxpayer information and data. When there is
process of digital transformation so far has contributed to enough information about the transactions, the tax authorities
many positive changes in tax management such as reforming can request commercial banks to directly extract and deduct
administrative procedures, supporting and creating more tax from the income from online business activities or request
favorable conditions for taxpayers. The application of the local governments (commune/ward level) to provide
automatic deduction principles makes the tax system more management information in the locality to serve as a basis for
sustainable and transparent, easier to monitor and manage. determining the amount of tax incurred. These solutions will
Digital transformation on one hand promotes the market basically solve the loss of tax receivables from online business
development thanks to the transformation of businesses' or informal business.
transaction, business, and service delivery methods towards In the coming time, more in-depth studies on
the application of technologies. However, that is also a reason cryptocurrencies are needed to serve the design pf an
that makes some markets more complicated and difficult institutional framework to regulate this field. As analyzed
to manage, such as online businesses’ tax avoidance and above, cryptocurrency is not only a tax management issue
smuggled commodity trading. There are also tax management for investment income that is not yet in the law, but also
risks for large income arising from cross-border online services an important issue for national monetary security. This is a
from major international technology companies in Viet Nam. big problem; therefore, careful and firm analysis is needed
And finally, like commodities, although cryptocurrency is an to keep up with the development trends while ensuring the
inevitable transformation trend of the era, there has been no harmony of the national development context.
regulatory framework in place, leading to tax risks on income
from cryptocurrency investment and trade. References:
4.2. Policy recommendations 1. Adam Smith (1776). Wealth of Nations.
2. Gregory Vial (2019). Understanding digital transformation: A review and a research agenda,
Digital transformation, firstly, requires mindset changes The Journal of Strategic Information Systems.
to catch up with the development trends. Viet Nam has had 3. Ministry of Information and Communications Viet Nam (2020). Digital transformation
a clear and specific Digital Transformation Strategy and Manual.
already a roadmap for digital Government implementation; 4. OECD (2014). "Fundamental principles of Taxation", in Addressing the Tax Challenges of the
however, a specific digital transformation strategy or plan is Digital Economy, OECD Publishing, Paris.
still needed in the field of tax administration. According to the 5. OECD (2020). Tax Administration 3.0: The Digital Transformation of Tax Administration.
theory of good tax management recommended by OECD, a 6. OECD (2021). Tax Administration 2021: Comparative Information on OECD and other
good tax system not only ensures the correct and sufficient Advanced and Emerging Economies, OECD Publishing, Paris.
mobilization of revenue for the State budget, but also 7. The Prime Minister (2011). Decision approving the tax system reform strategy for the 2011-
contributes to a fairer society and a more efficient markets 2020 period.
and must adhere to the principles of effective and flexible 8. The Prime Minister (2020). Decision introducing program for National Digital Transformation
tax management. Therefore, in order to develop a digital by 2025 with orientations towards 2030.
transformation strategy in tax administration, it is necessary
to have more specific analysis of digital transformation trends Author’s information:
in order to identify the needs to be prioritized. The author Nguyen Thanh Tien
proposes one of the following priority criteria: (I) sectors/ University of Economics, Ho Chi Minh City
industries that create more jobs or contribute a lot to the Email: tiennt@ueh.edu.vn

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